retail (online store)

1. What do I do if I have a problem placing my order online?

Kindly email us your order.

2. What are my payment options?

You can pay via PayPal or by your MasterCard or Visa debit or credit card when you shop online with 9fruit.

3. How long does it take to receive orders within Australia?

It may take up to 5 working days.

4. How long does it take to receive orders outside Australia?

It may take up to 10 working days.

5. Can I get a refund for purchases made on the online store?

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item is damaged. Please keep your proof of purchase.